If an eligible item is out of stock from the same seller, it cannot be replaced. Only a refund against the returned item will be issued.We assure you 100% immediate refund(5-6 hours OR 1 DAY) for any such cases(Conditions apply)

What are the conditions for Free Replacement?

Items within return window and in stock (exact same item) with same seller are eligible for free replacement. The free replacement order will be shipped by standard shipping once the original order is returned. Free replacements can be requested if the following conditions apply:

 

• Item received is physically damaged;
• Item received has missing parts or accessories;
• Item received is different from their description on the product detail page on Fromshops.com.
• Item received is defective/dead on arrival.

 

Important Notes for customer:

• A free replacement cannot be created for an item which was returned and replaced once earlier.
• If your item is "Seller-Fulfilled" and is not eligible for a free replacement, please contact customer support  to request a refund.
• If the item has missing parts or accessories, you may try to contact the manufacturer for assistance. Manufacturer contact information can usually be found on the item packaging or in the paperwork included with the item.

 

More Information will be updated here as our website evolves periodically.Your support and patience is highly appreciated.Please feel free to contact us for any of your queries regarding this policy .We are happy to help you always.